Introduction
In this section we introduce you to the Conflict Management course, and explain what to expect and how the course works. We then give you an overview of the course content that will be covered.
Conflict Management
Practical Scenarios
Summary
In the summary, we look at keeping your training up to date, and how the final test work. We then summarise the course and give you further information about the course resources that are available. With all our courses you have access for 8 months so it is a good reference tool for the future.
Course Details
Video Playtime
1 hour and 24 minutes
Captions
English
Instructor
Keith Sleightholm
Audio
English
Conflict Management Level 2 (VTQ) at a Glance
- Ideal for anyone who could encounter a conflict situation
- Defuse incidents before they get out of hand
- The course also called "Dealing with People Whose Behaviour Challenges"
- Complete the course online or contact us if you prefer a classroom course at your workplace
- Covers a variety of different situations
- Ideal for any different work situations
- Keep yourself and other people safe in a potential conflict situation
- Available as video online, virtual, blended or face to face nationwide at your workplace
- This qualification and most of the other ProTrainings qualifications are Endorsed by TQUK