Conflict Management Level 2 (VTQ)
Learn How To Safely Deal With Conflicts in the Workplace and how to manage bad situations.
This Course Includes:
- Endorsed by Skills for Care & TQUK
- 3.0 hrs CPD Certificate
- Evidence Based Training Certificate
- Instant printable wall certificate
- 24/7 on-demand video
- Access on mobile
- Weekly refresher video
- Expiration reminder
- Student manual
Course Details
1 hour and 24 minutes
English
Keith Sleightholm
English
Conflict Management Level 2 (VTQ) at a Glance
We have been recognised as an endorsed provider from Skills for Care, earning the prestigious distinction as a Centre of Excellence within training and health & social care.
Conflict resolution is conceptualised as the methods and processes involved in facilitating the peaceful ending of conflict. There are many professions and vocations that individuals can be placed in a potential conflict situation that with the correct handling can be dealt with in a calm professional manner. On this course, you will learn how to identify that a situation could arise and how to deal with it to avoid conflict.
This course is aimed at anyone who can be placed in a potential conflict situation and you will learn how to defuse it safely and work towards a positive outcome.
You can learn using our video online training or if you prefer, we offer face to face training at your workplace nationwide. Contact us for more details or to book.
This qualification and most of the other ProTrainings qualifications are Endorsed by TQUK to show our commitment to extra levels of compliance and quality assurance.
Companies, organisations or agencies are encouraged to contact us for group discounts and information about onsite training and how our system can be used to track and monitor your staff training.
Frequently Asked Questions
Which occupations use this course?
The Conflict Management Level 2 (VTQ) Course is perfect for:
- Reception workers
- Nurses
- Doctors
- Care workers
- Police
- Social workers
- School workers and teachers
- Hospital staff
- Public transport
- Sales staff
- Employees and employers where conflict is possible
I want to complete a short practical module after completing the online course, is this possible?
We have a network of over 1000 approved and monitored instructors to deliver a short skill training session nationwide or we can come to your workplace to deliver the training. This blended training saves class time and provides the same qualification. Contact us on 01206 805359 to discuss your options.
What is CPD and why is having Certified CPD important?
CPD stands for Continuous Professional Development and is required in many business sectors. Even if you do not require a set CPD credit level, having Certifed CPD ensures the quality of training. ProTrainings are the highest gold standard of CPD ensuring that all courses are externally verified and mapped to the highest levels.
What is "SCORM ready" and will courses run on a LMS?
SCORM Ready means that online courses can run on any compatible Learning Management System (LMS). SCORM courses run seamlessly on your existing LMS system without a separate login so staff only login using the existing company system. ProTrainings online courses have an advanced SCORM ready system to give more features than any other company.